Discerning Solutions is the Sherlock Holmes of your business, sniffing out automation opportunities like a bloodhound on a scent trail. We collaborate with your stakeholders to uncover these opportunities in every nook and cranny of your business departments—because who said automation can’t be the life of the party in HR too?

Each automation prospect undergoes a grand evaluation, like a talent show but for labor reduction, error reduction, and efficiency improvement. We crunch the numbers, calculate ROI like math magicians, and voila! It’s a magic show where your investment gets the spotlight.

But wait, there’s more! We rank these automation opportunities based on their impact and ROI, creating a business version of the Billboard Hot 100. And just when you think the show is over, we start the encore: a continuous improvement process that’s more thrilling than a rollercoaster.

Going forward, we’re the guardians of efficiency. New processes are reviewed and, if possible, automated faster than you can say “automagical.” Because who needs the hassle of manual processes when you can have the automated version from the get-go?

At Discerning Solutions, we’re like the fairy godparents of automation—always there when you need us, making sure your business doesn’t turn into a pumpkin at midnight. We don’t just drop off the magic wand and disappear; we stick around throughout the entire automation journey, providing ongoing support like a loyal sidekick.

But wait, there’s more! We’re not just about doing the magic; we’re about teaching you the spellbook too. Optional staff training is on the menu, transforming your team into automation wizards. Think of us as the Hogwarts of business efficiency—minus the owls but with just as much magic.

And here’s the best part: we’re as involved as you want us to be. Need us to be your business BFF? We’re there. Want us to be the behind-the-scenes wizards pulling the strings? Done. Because at Discerning Solutions, we’re not just automation experts; we’re your business’s trusty companions on the road to efficiency greatness.

Unattended Automation

Unattended automation operates discreetly in the background, typically on an automation server, without requiring the end users’ active involvement. This approach represents the utmost efficiency in task automation, as it eliminates the need for human intervention.
 
When envisioning automation tasks as analogous to robots undertaking responsibilities previously carried out by employees, the advantages become evident. Robots operate ceaselessly, 24 hours a day, 7 days a week, without the constraints of sick days or the potential for errors and complaints. Moreover, scaling up output is as straightforward as a click of a button, devoid of the training requirements associated with onboarding new employees.

Attended Automation

While unattended automation is not universally applicable, as certain processes necessitate human engagement, attended automation serves as an effective solution. This is particularly pertinent when faced with the challenge of persistently manual and repetitive tasks that, despite a desire for automation, remain untouched.
 
Attended automation involves a meticulous breakdown of processes into steps, distinguishing between those demanding human intervention and those amenable to automation. On the employee’s desktop, a robot executes the automated steps promptly, triggered either by the employee or autonomously based on the observation of user activity. The rapid execution is limited only by the speed of the systems in use, ensuring the elimination of human error.
 
The resultant benefits encompass heightened productivity, enhanced accuracy, and an improvement in employee satisfaction. Attended automation, therefore, offers a nuanced approach to process optimization, addressing the complexities of tasks that inherently involve both human and automated elements.

Hybrid Automation

Hybrid automation solutions offer a comprehensive approach by amalgamating the strengths of both unattended automation in the background and attended automation on the employee’s desktop. This strategy optimizes automation by addressing tasks that are suitable for background automation while efficiently managing those that necessitate human engagement.
 
In the hybrid model, attended and unattended robots seamlessly communicate, fostering a cohesive and efficient process. This integrated approach ensures the orchestration of automated tasks across different settings, promoting a harmonious and effective automation environment.